First Visit
Book well in advance for the best appointment availability, especially for registered massage therapy. Guest Service Coordinators look after you throughout your stay. Read the spa policies before you arrive.
Uptown Waterloo
Breathe deeply. You are here.
A quiet, serene spa retreat for massage therapy, facials, hand and foot rituals, and body treatments.
Ask about a treatment
Tell us which treatment you have in mind and when suits you.
Thanks. This page is a concept preview by PXLNorth, so your request was not actually sent anywhere. On the live site a request like this reaches a Guest Service Coordinator at The Waters and they call you back to confirm a time. To reach the spa right now, call 519-888-SPAS (7727).
Find The Waters
An urban spa retreat
75 King St. S, Waterloo, ON N2J 1P2
Entrance on Willis Way, backing onto Waterloo Town Square
The Menu
Massage
From $84
Relaxation and registered massage therapy
View the spa menu
Facials
From $100
Express treatments to prestige rituals
View the spa menu
Hands & Feet
From $52
Manicure and pedicure rituals
View the spa menu
Body Rituals
From $160
Wraps, glows and worldwide escapes
View the spa menu
Prices are from the spa's current menu. Couples treatments, spa packages, waxing, tinting and lifts are on the full spa menu.
Imagine a place where pressure is felt only during a massage.
Plan Your Visit
Couples & Parties
Massages, facials, manicures and pedicures side by side, with soak and romance add-ons. The spa also hosts corporate groups, birthdays, bridal parties and girls' nights out. See all the options.
Registered Massage Therapy
Therapeutic and pregnancy massage from Registered Massage Therapists, with lava stone and head massage options. An insurance receipt is issued after every RMT treatment.
Opening Hours
Mon to Fri: 10:00 AM to 8:00 PM
Monday10:00 AM to 8:00 PM
Tuesday10:00 AM to 8:00 PM
Wednesday10:00 AM to 8:00 PM
Thursday10:00 AM to 8:00 PM
Friday10:00 AM to 8:00 PM
Saturday9:00 AM to 6:00 PM
SundayClosed
The Spa Team
A professional, dedicated team is waiting to care for you: estheticians, Registered Massage Therapists, Guest Service Coordinators and Spa Attendants, bringing a wealth of education, training and life experience.
Carly Martin
Spa Director
Carly began at The Waters as a Spa Attendant in 2011, moved through Guest Service and Front Desk Management, and has run daily operations as Spa Director since 2018.
Cassie Frey
Esthetic Supervisor
An esthetician with The Waters since 2015, Cassie mentors new team members, loves body treatments and facials, and teaches guests about the spa's skincare lines, Phytomer and Eminence.
From Their Guests
"Had the most amazing half day spa treatment. I wanted to relax and unplug and that's exactly what I did. It was quiet, calm and absolutely perfect."
Kelly Kiosses08/08/2026
"The atmosphere is incredible. The staff were amazing and very caring. I had a massage and a facial. It was so calming and very relaxing. I felt extremely pampered."
Jennifer Shaw02/06/2026
"The Waters sets the bar high for your massage experience. Excellent customer service, warm foot bath and heated massage tables make each visit feel extra special."
Deanna22/04/2026
Named one of the Top 25 Spas in Canada by the Canadian Spa and Wellness Awards, with reader's choice spa awards across Waterloo Region every year from 2008 to 2021.
A spa experience unlike any other.